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sales@bentec.com | +49 5922 7280

Good service is our business

Bentec is committed to providing you technical support at any stage of your drilling equipment’s life cycle.
Our unparalleled team of experienced professionals provides innovative hands-on solutions – exactly when you need them.

Our services include:
24/7 service hotline
You can reach Bentec’s service hotline day and night. We offer technical support, troubleshooting services, spare parts, and advice.

Simply call +49 5922 72 444 or send an e-mail to service@bentec.com.
The Russian service hotline can be reached at +7 922 007 6554.

Remote diagnostics via the Internet
Save time and costs with our remote diagnostics facility. This service allows our specialists in Bad Bentheim to provide remote corrective actions without travelling to the rig site.
Please note: to take advantage of this service, your drilling equipment needs to have remote diagnostics installed.

Troubleshooting
You need rig site support? Our specialists are positioned to react quickly in emergency situations, and will also support planned and preventive maintenance issues.

Service and technical support agreements
Bentec has developed after sales and service agreements that suit your needs. Our programme comprising for preventive maintenance save you time, reduce non-productive time (NPT) and thus increase efficiency and operational excellence.

Equipment repair and overhaul
Make sure your equipment is reliable, safe and efficient and have it inspected, repaired and overhauled by Bentec – we have API-certified workshops in Bad Bentheim (Germany), Tyumen (Russia) and Nizwa (Oman).

Re-certification
We can provide you the required API certifications.

Instrument calibration
Your drilling equipment’s sensors and instruments which may influence your operations require regular calibration – for you to get the information you need. Bentec’s calibration service ensures that your drilling equipment is kept in the best working condition.

If you wish to learn more about our extensive service offering do not hesitate to contact our Customer Support Managers:

Uwe Heydrich

Uwe Heydrich

Customer Support Manager
uwe.heydrich(at)bentec.com

Horst Wieking

Horst Wieking

Customer Support Manager
horst.wieking(at)bentec.com

Alexei Savin

Alexei Savin

Russia and CIS countries
alexei.savin(at)bentec.com

Hafid Menia

Algeria
hafid.menia(at)bentec.com